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Design relatively complex managed service solutions to meet client requirements by integrating technology and service design across multiple domains Conduct sales presentations, product demonstrations, installation, and maintenance of company products. Design the Managed Service offering, interfacing with the platform delivery team. Test and validate new designs features and delivery models or recommend improving existing service offers that is being taken to market Responsible for the service design deliverables of the solution, working with internal teams and partners to ensure supportability. Support the validation processes by obtaining sign-off from technical, service, and costing stakeholders. Service design of solutions for the client that will be commercially competitive whilst mitigating risk. Map the client's requirements against the proposed set of service elements and architectures and coordinate the end-to-end solution development (Cloud Services, Technology Architectures, SIAM, SLA, ITSM leading practices). Execute a consulting approach that results in a consolidated statement of requirements, scope, transition documents, and costing based need for change, the role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis, and roadmap, highlighted impacts, consequences, and benefits of the intended transformation (people, process, technology). Assist the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the client's current architecture, platforms, and operating models Share client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the future Coach, mentor and act as advisor in service design situations Assist the sales teams to have a commercial model discussion with the client Identify all service costs and populate cost models accurately to ensure full visibility of costs related to the delivery of the service over the contract term Create and get sign-off from relevant stakeholders on the solution design that will form part of the commercial model Assist with vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition